As you might imagine, as a paid expert on communication and leadership, I get some well earned ribbing at home from my wife Robin because of my poor listening skills as a husband and father. Once I made the comment that she just didn’t pay me as well as my client’s did for me to […]
Tag: Leadership
Illusion of Certainty
Just got back from a couple of weeks of vacation, a large family reunion in Manitoba and a road trip there and back. A bit of excitement when my son Ryan, a new driver hit a deer that jumped out from the side of the highway. Fortunately he reacted quickly and avoided an accident and […]
Employees Listen With Their Eyes
Whenever a leader is within the sightline of his or her employees, communication is occuring. What message is your face and body language communicating without you even having to open your mouth? Communication continues to be a problem for virtually every organization. You would think that after recognizing the problem for this long we would […]
Character or Caricature?
My daughter and I had our portraits drawn as caricatures. It is a cartoon-like mocking, exaggerated portrait. Sometimes when you meet someone, you get the gut feeling that they are trying to be someone they aren’t. An overcompensation for a deep seated fear or anxiety. As leaders, our employees and team members will […]
Knowledge Hostage: Should organizations be held hostage by experienced staff?
Is it really worth it to bend over backwards to accommodate an employee who has a ton of knowledge and experience but brings little else to the organization? Over the years I have seen companies label individuals as “untouchable” because of their organizational history. This is despite clear evidence that the person can be destructive […]