Leaders: Document Observations and Issues

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Leaders: Document Observations and Issues

Leaders: Document Observations and Issues

 There are two main reasons that leaders should document observations, questions and issues: Provide back up for any disciplinary actions. Ensure employee questions and issues get addressed and closed out. It isn’t uncommon for supervisors to rush to the HR department with an employee issue and want to provide disciplinary action only to discover […]

Creating a High-Performance Team

Creating a High-Performance Team

 A fragmented team rarely creates results. So, how exactly can you create a strong sense of teamwork and collaboration in your team? In one of our workshops, we have people take two minutes to brainstorm all the items they can think of that have a certain attribute or characteristic. We find that people will […]

Leaders: Watch Your Tone

Leaders: Watch Your Tone

 It’s not what you say, it’s how you say it. Most leaders underestimate how truly powerful this piece of advice can be. As a front line leader, supervisor or manager, how you say things to your team will impact their motivation, engagement and performance. One of the classic ways leaders mess up the tone […]

Avoiding a Culture of Cheating

Avoiding a Culture of Cheating

 It’s an unfortunate truth, but some people feel the need to cheat or fudge the results in order to meet the expectations of their leadership team. There have been press stories recently about people who have been less than honest with quality control reports, and you may have seen evidence in your own organization […]