Empower Employee Decision-Making

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Empower Employee Decision-Making

Empower Employee Decision-Making

 Read, watch, or both: the following is a transcript of the video above. Why is it that employees are so good at delegating up to their boss when really the manager or supervisor should be pushing those decisions down to the front line? Think about the kinds of decisions and problems that you’ve been […]

Dealing With Accusations

Dealing With Accusations

 Read, watch, or both: the following is a transcription of the video above. If you’re a front line supervisor or manager, occasionally someone’s going to make some allegations that might turn out to be totally false and inaccurate. How should you, as a leader, respond when somebody levels an accusation about you? First, let’s […]

Dealing With Accusations

Dealing With Accusations

If you’re a front line supervisor or manager, occasionally someone’s going to make some allegations that might turn out to be totally false and inaccurate. How should you, as a leader, respond when somebody levels an accusation about you? First, let’s understand that the reason why somebody would fabricate something to harm your reputation as […]

How to Solve Problems as a Team

How to Solve Problems as a Team

Watch, read or both: the following is a transcription of the video above. Getting your team to help solve problems together tends to yield better solutions and greater buy-in when it comes to implementing those solutions. In some of our leadership modules, we have used a survival simulation where leaders can experience, in real time, […]

How to Solve Problems as a Team

How to Solve Problems as a Team

Getting your team to help solve problems together tends to yield better solutions and greater buy-in when it comes to implementing those solutions. In some of our leadership modules, we have used a survival simulation where leaders can experience, in real time, the pitfalls that impact the decisions teams make. There are two dynamics happening […]