Front Line Leadership Training - Unique Training and Development

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Front Line Leadership Training

Front Line Leadership

Operational Excellence Through Effective Front Line Leadership

You will succeed in developing consistent, capable and confident Supervisors, Managers and Team Leaders who drive safety, productivity, quality and team member engagement through this Front Line Leadership System.

This comprehensive approach will ensure a lasting change in the leadership approach and culture of your business to support high performance.

Phase 1 icon

Set The Expectation

Phase 1

The first phase in the development process is focused on creating a plan that will be customized to your business. In this phase you will accomplish the following goals.

Clarify Goals and Involvement

Training is only successful if it generates a change in behavior and impacts results. It is important to understand your goals, what the make-up of your group is and any other unique issues that might impact the training.

Survey and Customize

The pre-training survey that is sent to each of your participants in advance of the scheduled training, allows the instructor to identify specific areas of interest that your group needs to address in the leadership training.

Confirm and Schedule

Training will be delivered in half-day sessions that run from 3 to 4 hours in duration. The instructor will be onsite to train two groups on the same day. During the session there will be a 15-minute break at the mid-way point.

Phase 2 icon

Build The Skills

Phase 2

In Phase 2 the focus is squarely on developing the skills of your staff. They will be guided through the training by an experienced facilitator at your location, and provided a practical training kit to aid in and reinforce their learning.

Experienced Facilitator

Participants appreciate the experience and expertise of the facilitator who has trained hundreds or thousands of front line leaders in many different environments spanning a variety of industries.

 

Browse The Topics

Download Course PDF

Practical Training Kit

Each participant will receive a comprehensive training workbook for reference purposes, copies of Application Journals and Insights, and a copy of two books – What Great Supervisors Know and Employees Not Doing What You Expect.

Onsite Delivery

Your front line supervisors, managers and team leaders have unique needs, challenges and opportunities. With onsite training you have complete control including:

  • Train one group or multiple groups (helps with multi-shift and continuous operations)
  • Schedule half-day sessions, full-day sessions, or multi-day sessions
  • Do the training all at once, or spread it out over weeks or months
  • Sustain the learning with refresher sessions and our video library

Phase 3 icon

Measure The Impact

Phase 3

Phase 3 focuses on ensuring accountability. Participants have to complete application journals and have coaching meetings to explain and discuss how they are using the training every day.

Application Journals

To achieve accountability, each participant is required to submit brief online summaries of what they have applied from the training session. A copy of these journals goes to their manager and HR to assist with coaching.

Coaching Meetings

Each participant is expected to have a conversation with his or her manager. The focus is how the leader and manager can work together as a team and how the leader will apply the training on the job.

Post Training Metrics

Approximately two weeks after the training, participants will receive a request to complete a post-training survey. Along with analysis from in-class polling data and statistics from the application journal submissions completed, the metrics from the post-training survey will be delivered in a detailed report to HR.

Phase 4 icon

Sustain The Change

Phase 4

Great training stands the test of time. The final phase in the Front Line Leadership process focuses on ensuring that your staff continue to utilize their training and has options available to refresh their skills at any time.

Online Training System

The Front Line Leadership Video Series is designed to help front line leaders communicate more effectively, listen more effectively, tap into the natural skills their employees have, and take a positive coaching approach.

Survey and Customize

Access the leadership content you want on your schedule when it’s convenient for your team. Our webinars cover the essential front line leadership topics your supervisors, managers and team leaders need.

Public Workshops

Approximately two weeks after the training, participants will receive a request to complete a post-training survey. Along with analysis from in-class polling data and statistics from the application journal submissions completed, the metrics from the post-training survey will be delivered in a detailed report to HR.

Register Now

for a Public Workshop for your Front Line leaders.

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Who is Front Line Leadership Systems?

The team specializes in training your front line supervisors, team leaders,
lead hands and managers in a variety of industries.

Users

More than 10000 leaders trained

Bullhorn

from more than 750 organizations

Calendar

in the past 25 years

Team members are recognized experts in leadership, with 2 books published, 2 cable television specials, a DVD, and published in Globe & Mail, as well as, various industry magazines. You will appreciate the practical approach to leadership development with an instructor who relates well and tailors the content to fit your specific situation, terminology and participants

Pricing

The pricing for the program is on a per-person basis and includes the following:
  • Access to the online ApplicationJournal.com system for tracking and reporting.
  • Graduation certificate for participants who complete the program requirements.
  • Post-training survey online to assess impact.
  • A one-year subscription for the organization to access the Front Line Leadership Video Library and eight Front Line Leadership pre-recorded Webinars.
  • Pre-training survey online to clarify needs.
  • Delivery of the training sessions.
  • Travel expenses for the facilitator.
  • Front Line Leadership training kit for each participant.

Inquire for detailed pricing in North America- available upon request.

Register Now

for a Public Workshop for your Front Line leaders.

Register Now