When we head to the amusement park, a favorite game is Whack-a-mole where the little critters stick their heads up and you try to whack them with a mallet. The person with the highest score wins a prize. Management and supervision can be like playing a never-ending game of whack-a-mole except there usually is no […]
Category: Coaching
Employee Performance: Terminate or Rehabilitate?
Today we look at the one or two bottom performing employees you might have on your team or in your company. It could be job performance related or it could be negativity or behavior problems. Can they be ‘fixed’ or should you let them go and move forward with hiring a replacement? An HR Manager […]
Faults of a few create punishment for all
Have you ever thought about how many of your policies and procedures exist because a few people broke the rules? In a similar way we all have to endure travel headaches because of the actions of a few individuals. Some policies, procedures and regulations are helpful in establishing expectations. Sometimes we go too far and […]
Employees who feel entitled
What do you do with an employee who thinks she deserves a raise or a promotion but there is one thing holding her back – her attitude? Frequently the entitled employee is in a state of denial. Any attempt to confront and correct the attitude is met with contempt. In her own mind, she thinks […]
Avoid bias as a new boss
Typically a newly transferred manager takes time to review the personnel files of his staff. This manager however did not want to become biased by reading the existing files. We’ll explore more on that below. Should a new manager read the personnel files of her team before sizing up the team for herself? My coaching […]