After a number of years of being a manager, supervisor or team leader it can feel as though you have ‘been there and done that.’ With fewer opportunities for promotion, how can you re-energize your enthusiasm for your leadership role? Perhaps it is time to wake up to your higher purpose of being a […]
Category: Coaching
Poor listener? Listen up
As you might imagine, as a paid expert on communication and leadership, I get some well earned ribbing at home from my wife Robin because of my poor listening skills as a husband and father. Once I made the comment that she just didn’t pay me as well as my client’s did for me to […]
Employee Retention: Give them a reason to stay
It was an exciting week last week – our book Employees Not Doing What You Expect rose to number two on the Globe and Mail Business Bestseller List. Irwin Schinkel and I are putting the finishing touches on our next book Fusion or Fizzle: How Leaders Leverage Training to Ignite Results. — Now that we […]
How Ego Blocks Engagement
Having just wrapped up two more Front Line Leadership programs, it never ceases to amaze me the amount of potential in the leaders taking the course. One of the requirements of graduation is for each participant to document how they have applied elements of the course and the impact it has on their department. […]
Raise or Praise?
I was reflecting back on some pre-training interviews with different organizations in the past two weeks. One theme was common – lack of positive feedback. Of all the leadership tools at the manager’s disposal, positive feedback is one of the least expensive and highest payback actions. Instead of focusing so much attention on what […]