What do people really think of you? Do you even care? Do you care too much? Many of the managers and executives I coach and train start off by being surprised and maybe even slightly insulted to think that they need to improve their leadership skills. After all, they wouldn’t have been promoted if […]
Category: Growth
Delayed Gratification
A lot of money is made in the “self-help” industry from promising people “quick and easy” ways to achieve success. In fact I challenge you to pick up a business book or “how to” book that doesn’t have the words quick and easy on it. They wouldn’t sell as well with the words “difficult and […]
What Employees Wish Santa Would Bring Them For Christmas
Dear Santa, I have been a good employee all year and wish that you could help my manager bring me the following gifts this season. They would help me become happier and more productive next year. Give me the gift of clear expectations – help my manager become more clear in what he or she […]
Don’t Blame the Customer
I had the pleasure of attending a social event connected to a convention I was attending in Calgary. The organizers had planned an entertainment-packed evening at a “cowboy ranch” with gun slinging cowboys, a comedian, a live auction, and for those who were brave enough, a mechanical bull. All the proceeds were to go to […]
Sales Strategies for a Challenging Marketplace
It’s official, the recession is over! Or is it? While politicians and economists debate when the recession officially ends, those of us in sales still face the daunting task of hitting year end targets with less than 11 weeks to go before we close the books on 2009. What can you are your team do […]