Personalities & Change Resistance

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Personalities & Change Resistance

Personalities & Change Resistance

 Read, watch, or both: the following is a transcript of the video above. Many leaders wonder why change initiatives take twice as long as they should. The answer might be simpler than you think. A large part depends on personality styles. Many managers and some supervisors are “drivers” — they have a dominant personality […]

Empower Employee Decision-Making

Empower Employee Decision-Making

 Read, watch, or both: the following is a transcript of the video above. Why is it that employees are so good at delegating up to their boss when really the manager or supervisor should be pushing those decisions down to the front line? Think about the kinds of decisions and problems that you’ve been […]

Accountability: Pitfalls at the Front Line

Accountability: Pitfalls at the Front Line

 Read, watch, or both: the following is a transcript of the video above. Accountability means receiving consequences for one’s actions, behaviors, or results. If a team member demonstrates good behaviors and results, front line leaders should offer praise and positive reinforcement. If the results aren’t what they should be, or the pace of work […]

Aligning Your Team To Reach Your Goals

Aligning Your Team To Reach Your Goals

 Read, watch or both: the following is a transcript of the video above. How can you get your team aligned to hit their goals? As a leader, you have a few different tools at your disposal. First, realize that if you want your team to achieve different results than before, you’re going to need […]

How To Provide More Recognition At Work

How To Provide More Recognition At Work

 Read, watch, or both: the text below is a transcript of the video above. You don’t have to go to many management or leadership classes to learn that more positive feedback is something that all leaders should be using to motivate their team and encourage them to hit even more ambitious goals. But why […]