Most leaders will have one or two members on the team that are considered low performers or who have negative attitudes. As a great leader, you need to know how to turn around your bottom performers. If the leader isn’t self-aware, he or she might tend to always focus on the negatives, which will cause a […]
Category: Supervisors
Reducing interruptions to be able to get important work done
Many leaders say they have trouble getting to their most important tasks because they’re constantly interrupted throughout the work day. In addition to the daily volume of emails and phone calls, having team members coming by your office with questions, issues or in constant need of approval can be a distraction. Our Front Line Leadership […]
Prepare for Promotion to Supervisor by asking these Five Questions
You are thinking about applying for a new team leader, supervisor or manager position. You are imagining the prestige, the new found power you’ll have and hopefully a raise! Unfortunately the initial excitement and glamor of the promotion will be replaced with the realities that confront every new leader: Stress and pressure to deliver results; […]
Dealing with Dominant and Disrespectful Employees
A popular topic in the Front Line Leadership course is dealing with different personality styles. And one thing supervisors say is quite challenging is when one their employees has a dominant, driver personality type. A dominant employee will typically do these things: – Boss around their co-workers. – Tell their supervisor what to do. – […]
5 Reasons a Simple Notebook is a Supervisor’s Most Valuable Tool
Front line supervisors, managers and team leaders can have a positive impact on their success if they use a simple pocket sized notebook as part of their daily management routine. The most obvious use of the notebook will be to document issues that support progressive discipline but that’s only the beginning. Can the simple notebook […]