How Should Leaders Apologize?

Tag: “continuous improvement”

How Should Leaders Apologize?

How Should Leaders Apologize?

 How should leaders apologize? In a recent Leader Feeder episode, I discussed that one of the first steps to rebuild trust is to offer a sincere apology. A recent study revealed helpful suggestions on the difference between an ineffective and effective apology. Whether you watch a politician, an actor or a business executive apologize, […]

Rebuilding Broken Trust

Rebuilding Broken Trust

 Rebuilding broken trust is essential in order for your team to be motivated to follow your example. If your team can’t trust you, they won’t be motivated to do what you need them to do. Trust will break down when you, as the leader, promise something to a member of your team, and then […]