When you ask employees for their feedback through an engagement survey, you’re creating a set of expectations that things are going to change. However, HR and management can sometimes end up overpromising and under delivering, only to look back six months later and say, “Wow, we really didn’t accomplish a lot since we got […]
Tag: Frontline Employees
Personalities & Change Resistance
Many leaders wonder why change initiatives take twice as long as they should. The answer might be simpler than you think. A large part depends on personality styles. Many managers and some supervisors are “drivers” — they have a dominant personality type. There are pros and cons to this personality type. They tend to be […]
Empower Employee Decision-Making
Read, watch, or both: the following is a transcript of the video above. Why is it that employees are so good at delegating up to their boss when really the manager or supervisor should be pushing those decisions down to the front line? Think about the kinds of decisions and problems that you’ve been […]
Empower Employee Decision-Making
Why is it that employees are so good at delegating up to their boss when really the manager or supervisor should be pushing those decisions down to the front line? Think about the kinds of decisions and problems that you’ve been addressing recently. How many of them should have been addressed by the person who […]
Aligning Your Team To Reach Your Goals
Read, watch or both: the following is a transcript of the video above. How can you get your team aligned to hit their goals? As a leader, you have a few different tools at your disposal. First, realize that if you want your team to achieve different results than before, you’re going to need […]