It’s no surprise that employees get agitated when requests are sprung on them at the last minute. Do you spring things on your front line workers at the last minute and then wonder why they react negatively? I want to talk today about the tendency for many production facilities to give their people so […]
Category: Communication
Are You a Better Leader Than Your Manager?
Leadership training can make you aware of much more than just your own leadership habits. Especially when you come to realize that you’re a better leader than your boss. Let’s tackle the subject of what happens when you’re a better leader than your boss. A participant in a recent workshop approached me for some […]
Respect: Demand it or Earn it?
Respect – should you demand it or earn it? In the past, a leader could expect respect simply because of their position. That still exists somewhat today, but more recently, the culture is changing into the belief that respect is something that must be earned. When you think of a leader who you respected, […]
How Should Leaders Apologize?
How should leaders apologize? In a recent Leader Feeder episode, I discussed that one of the first steps to rebuild trust is to offer a sincere apology. A recent study revealed helpful suggestions on the difference between an ineffective and effective apology. Whether you watch a politician, an actor or a business executive apologize, […]
Your Leadership Journey
Your leadership journey consists of three phases that you need to know about. Let’s look at the three phases that you go through as a leader. The first phase is called the “new leader phase.” The second phase is “I-got-this” phase. And the third and final phase is called the “leadership legacy” phase. New […]