Read, watch, or both: the following is a transcript of the video above. Accountability means receiving consequences for one’s actions, behaviors, or results. If a team member demonstrates good behaviors and results, front line leaders should offer praise and positive reinforcement. If the results aren’t what they should be, or the pace of work […]
Category: Leadership
To Promote From Within, or Not: That is the Question
Read, watch, or both: the following is a transcript of the video above. Promoting from within is still a good idea, despite many of the pitfalls involved. Most of the people in our training classes report being promoted from within. There are several advantages that come along with it. For instance, they know the […]
Dealing With Accusations
Read, watch, or both: the following is a transcription of the video above. If you’re a front line supervisor or manager, occasionally someone’s going to make some allegations that might turn out to be totally false and inaccurate. How should you, as a leader, respond when somebody levels an accusation about you? First, let’s […]
Managing Insubordination
Watch, read, or both: the following is a transcription of the video above. Dealing with insubordination is something that you might run into as a front line supervisor, manager, or even as an executive. We’re going to look at what insubordination is, and what you should do about it when you encounter it. Insubordination […]
Aligning Your Team To Reach Your Goals
Read, watch or both: the following is a transcript of the video above. How can you get your team aligned to hit their goals? As a leader, you have a few different tools at your disposal. First, realize that if you want your team to achieve different results than before, you’re going to need […]