Experts in Front Line Leadership

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Aligning Your Team To Reach Your Goals
 Read, watch or both: the following is a transcript of the video above. How can you get your team aligned to hit their goals? As a leader, you have a few different tools at your disposal. First, realize that if you want your team to achieve different results than[...]
Why Messages Don’t Make It To The Shop Floor
 Read, watch, or both: the following is a transcript of the video above. We are going to look at some of the reasons why executive and management messages never seem to make it to the frontline employees. It can be frustrating as a manager and executive when the important[...]
Why Safety at Amtrak is a Leadership Problem, Not a Compliance Problem
 Amtrak experienced another tragic accident on Sunday that resulted in the death of the train engineer and conductor and injured a reported 116 passengers. While the focus was on the absence of Positive Train Control (PTC) which would potentially have brought the train to a halt without intervention by[...]
How To Provide More Recognition At Work
 Read, watch, or both: the text below is a transcript of the video above. You don’t have to go to many management or leadership classes to learn that more positive feedback is something that all leaders should be using to motivate their team and encourage them to hit even[...]
Balancing an Open Door Policy with Respect for Chain of Command
Read, watch, or both: the text below is a transcript of the video above. We’re going to look at the open door policy, the chain of command, and how you respect that. As a frontline leader or a senior manager, you want to encourage people to come and talk to[...]