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Thankfulness at Work

I want to begin with an observation about how people seem to be unable to receive praise for a job well done – I want people to get better at receiving thanks and praise with grace – if someone offers you a compliment, rather than making light of it, or deflecting the praise – say […]

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Employee of the Month – Good Idea or Bad Idea

We love it when listeners send us a question or issue – and I was happy to respond with specifics directly to the listener – and I thought this issue would be of interest to many other listeners… The question is – Is it a good idea to have an employee of the month recognition […]

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Getting Teams to Make Better Decisions

Q: Do teams help make better decisions or would people be better off working on their own? A: To make effective decisions you need to things – you need high quality information and you need a high level of acceptance so that people accept the good idea when someone contributes it. What that means is […]

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Celebrating Great Employees on Labour Day

Usually we focus our topics on the supervisors and managers and today I think we should celebrate the people who make things happen every day. Sometimes we talk about challenging or difficult employees – fortunately most employees are helpful and productive and want to do the best job possible. For all they do, this Bud’s […]

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Send Your Company Back to School This Fall

Although I don’t want to rush the end of summer, with Labour Day weekend approaching, kids will be going back to school, and managers can take advantage of this tendency for themselves and their staff. In fact fall is our busiest season in the training business. For many businesses summer is a slower time and […]

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Grooming Kids to Be Leaders

As parents we want the best for our children and I thought people would have an interest in grooming their children for future leadership. Q: Are people born leaders or are they groomed? A: The answer is a little of both. We are born with certain attributes and personality characteristics which give us a better […]

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Things That Should Not Be Delegated

Things that business owners should not delegate. At the end of the interview I am announcing a no charge teleseminar for AM800 listeners on August 29th at 8 PM. Most of the time I encourage business owners and managers to delegate as much as possible to the people who report to them. I came across […]

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Leadership Lessons from Disneyland

In this segment I want to talk about some of the observations I have made about our experience at Disneyland and how it compared with some of the other theme parks we attended while in California. Many people from this area will have been to Disneyworld in Orlando. For those who haven’t been to Disneyland […]

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Retreats to Rejuvenate the Leadership Team

For the July 23rd Leadership Wizard segments on AM800 Q: Aren’t these off site retreats just an excuse for management to play golf and party? A: Well the answer is yes and no. The prime reason to do an off site retreat for the leaders in an organization is to get away from the day […]

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Tips for Lead Hands and Team Leaders

For the July 16th Leadership Wizard Segment on Am800 Q: Why the focus on Lead Hands and Team Leaders? A: Not everyone knows what we mean by Lead Hand or Team Leader. A lead hand or team leader is usually a working leader – they work right along side their fellow workers. They have some […]

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