Did you know that being conscious and transparent about incompetence can be a good thing? Most of us don’t like to be told that we’re incompetent. And in many cases, people tend to get defensive instead of admitting that they don’t know something. But it can be very helpful to admit when you don’t […]
Category: Supervisors
How Leaders Get Fired: Not Engaging With Their Team
The results are disastrous when a team leader stops engaging with his or her team. Some leaders mistakenly think that their job is to stay in their office and avoid interacting with their team, and communicate only by email. That is a recipe for disaster. I remember one leader who I was asked to coach. He rarely […]
Leaders: Document Observations and Issues
There are two main reasons that leaders should document observations, questions and issues: Provide back up for any disciplinary actions. Ensure employee questions and issues get addressed and closed out. It isn’t uncommon for supervisors to rush to the HR department with an employee issue and want to provide disciplinary action only to discover […]
Leaders: Watch Your Tone
It’s not what you say, it’s how you say it. Most leaders underestimate how truly powerful this piece of advice can be. As a front line leader, supervisor or manager, how you say things to your team will impact their motivation, engagement and performance. One of the classic ways leaders mess up the tone […]
New Manager, New Department
Read, watch, or both: the following is a transcript of the above video. We’re going to look at the challenges when managers are assigned to new or different locations, departments or divisions inside your company, what’s good about it, and how to approach making changes. If you’re reassigned as a manager to a different department, […]